Therms and conditions
- Definitions
- Website – the website available at https://skintra.eu/, serving as the informational platform of the SkinTra brand, operated by Cosibella sp. z o.o., through which the User may explore the Product offering and access available functionalities.
- Administrator/Service Provider – Cosibella sp. z o.o., based in Warsaw, entered into the National Court Registry by the District Court for the Capital City of Warsaw, XIII Commercial Department of the National Court Registry (KRS), under number 0000832314, with its registered office at 15A Mineralna st., Building D3, 02-274 Warsaw, REGON: 385746050, NIP: 5223180504.
- User/Service Recipient – any person using the Website.
- Terms and Conditions – these terms and conditions outlining the rules for using the Website.
- Service – a service provided electronically, performed without the simultaneous presence of the parties (remotely), by data transmission at the User’s individual request via ICT systems.
- Privacy Policy – a document available on the Website specifying the rules for the processing of Users’ personal data by the Administrator, including purposes, legal grounds, scope of processing, and the rights of Users regarding their personal data protection.
- Cookies Policy – a document available on the Website specifying the rules for using cookies and similar technologies on Users’ devices, including their purposes, management, and consent information.
- General provisions
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These Terms and Conditions define:
- The types and scope of services provided electronically,
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The conditions for the provision of electronic services, including:
- i. technical requirements necessary to cooperate with the Service Provider’s ICT system,
- ii. prohibition of the User supplying unlawful content,
- Terms for entering into and terminating contracts of electronic service agreements,
- Complaint procedures.
- The Website serves as the official informational platform of the SkinTra brand, presenting its offer, activities, and news.
- By using the services available on the Website, the User agrees to receive services electronically under the terms specified in these Terms and Conditions.
- Scope and conditions of providing electronic services
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The Administrator provides the following free-of-charge electronic services:
- browsing informational content,
- reviewing the product offer,
- redirection to the wholesale sales site,
- access to multimedia content,
- use of links redirecting to other sites owned by the Administrator.
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The User is obliged to:
- use the Website in accordance with legal regulations, these Terms and Conditions, social norms, and good practices,
- refrain from taking actions that interfere with the Website's functioning or violate the rights of third parties.
- It is strictly prohibited for the User to provide unlawful content, including content that infringes upon copyrights, personal rights, trademarks, or other intellectual property rights.
- Risks related to the use of electronic services
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The use of electronic services involves typical risks associated with Internet connections, including:
- the possibility of malware activity,
- the possibility of unauthorized access to User data,
- the risk of phishing attacks.
- The Administrator takes technical and organizational measures to minimize these risks but cannot eliminate them entirely.
- Functions and purpose of software or data that is not a component of the service content
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The Website may use software mechanisms to:
- ensure proper operation and optimization of the website,
- analyze traffic on the website,
- integrate with social media.
- Detailed information is provided in the Cookies Policy available on the Website.
- Intellectual property rights
- All intellectual property rights, including in particular copyrights and trademark rights, to any texts, illustrations, photos, sounds, and other materials placed on the Website belong to Cosibella sp. z o.o.
- The Administrator does not grant permission to use materials on the Website without prior written consent.
- Terms of use of the Site
- Using the Website is free of charge and does not require registration.
- Users may browse informational content, review the product offering, and use links to other Administrator websites.
- Product reviews come from the online store https://cosibella.pl/.
- The “Become a wholesaler” link redirects to the external site https://cosibella-wholesale.com/, which allows wholesale inquiries.
- Contact
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Users can contact the Website Administrator using the following methods:
- Address: 15A Mineralna st., Building D3, 02-274 Warsaw.
- Email address: contact@skintra.eu
- Technical Requirements
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The technical requirements necessary to use the Website are as follows:
- a device with Internet access,
- an up-to-date web browser supporting cookies.
- The Administrator is not responsible for technical issues resulting from the User’s device not meeting the above requirements.
- Personal Data Protection
- The Administrator processes Users’ personal data in accordance with applicable legal regulations, including Regulation (EU) 2016/679 (GDPR).
- Providing personal data by the User is voluntary but may be necessary to use certain functionalities.
- In connection with the use of the Website, the Administrator processes data in accordance with the Privacy Policy, available at: https://skintra.eu/en/cms/-privacy-policy-1186. By using our services, the User consents to data processing as specified in the Privacy Policy.
- The Website uses cookies necessary for its proper functioning. By using the Website, the User consents to the use of cookies in accordance with the Cookies Policy available at: https://skintra.eu/en/cms/cookies-policy-1192.
- Conditions for entering into and terminating the agreement
- The agreement for the provision of electronic services is concluded when the User begins using the Website.
- The User may terminate the agreement at any time by ceasing to use the services.
- Complaint procedure
- The User has the right to file a complaint concerning the operation of the Website.
- Complaints should be submitted electronically to the following address: contact@skintra.eu.
- Complaints are processed within 14 working days of receiving the application.
- Amendments to the Terms and Conditions
- The Administrator reserves the right to amend these Terms and Conditions at any time in the event of legal, technological, or functional changes concerning the Website.
- Amendments take effect on the date of their publication on the Website, unless a different effective date is expressly stated.
- Final provisions
- Matters not regulated by these Terms and Conditions are governed by the applicable laws of Poland, in particular the Civil Code and the Act on the Provision of Electronic Services.
- The Terms and Conditions are available in the “Terms” tab on the Website.
- These Terms and Conditions take effect on June 1st, 2025.